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Frequently Asked Questions (FAQ)

What is DigitalWorksheetHub.com?

We are an online resource offering **digital, downloadable educational worksheets** for young students, from Pre-Primary (Nursery) through Class 3. We operate under **SCIPANJ Training and Consultancy**.
Who designs your worksheets?

Our worksheets are expertly designed by Jignna Rajesh Patel, a highly-rated Udemy instructor with over 15 years of teaching experience. Her materials are trusted by thousands of students across more than 100 countries.
Who are these worksheets for?

The worksheets are designed to complement the efforts of parents and aspiring teachers who want to help children build necessary skills through focused practice.
Do I need to buy these worksheets if I'm enrolled in Jignna Rajesh Patel's Udemy course?

No. If you are enrolled in one of Jignna Rajesh Patel's Udemy courses for a specific class, the corresponding worksheets are already included as part of your course enrollment. You do not need to purchase them separately here.

What kind of products do you sell?

We sell **digital downloadable PDF files**. You receive instant access to download the file and can print it at home or school as needed.
Can I share the worksheets I purchase with my friends or colleagues?

No, sharing is strictly prohibited. When you buy a worksheet, you are granted a **limited license** for **Personal, Non-Commercial Use** or **Classroom Use** only.
- **Parents** can print them for use within their own household.
- **Teachers** can print them for use with their students.
You may not share the digital file via email, cloud, social media, or print copies for others who have not purchased their own license.
Can I modify the worksheets or use them for commercial purposes?

No. All content is the intellectual property of Jignna Rajesh Patel and SCIPANJ Training and Consultancy. You may not modify, resell, redistribute, or use them in any way for commercial gain.

How do I receive my worksheets after purchase?

Once your payment is successfully processed, you will receive an **instant download link** on the order confirmation page. A copy of the download link will also be sent to your registered email address.
What if the download page crashes after I pay?

If the download page crashes or the link fails, please contact us immediately at **[Insert Support Email Address Here]** with your **order number**. We will promptly **email the working download link directly** to your registered email ID.
Is making an online payment secure on your website?

Yes, it is secure. We do not handle your sensitive payment information directly. All transactions are securely processed by **trusted, PCI-compliant third-party payment gateways** using industry-standard encryption.
Do you store my credit card details?

No. We never store your full credit card or debit card details.
Do you accept international credit cards?

Yes. As a global hub, we accept all major international credit and debit cards (VISA, MasterCard, etc.) supported by our payment gateway partners.

What is your refund policy?

Due to the nature of instant digital downloads, **all sales are final and non-refundable**.
Are there any exceptions to the refund policy?

We will consider an exception only in the following cases:
- **Duplicate Purchase:** If you accidentally bought the same product twice.
- **Unresolved Technical Failure:** If we are unable to successfully deliver the digital file to you after a page crash or if the file is genuinely corrupt and we cannot send a replacement.
How do I request a refund under an exception?

You must contact us at admin@digitalworksheethub.com within **7 days** of your purchase. Please include your **order number** and the specific reason (Duplicate Purchase or Technical Failure). For More detail refer to our Refund Policy